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frequently asked questions

our contact information is as follows: 

addelynnbrand@gmail.com

our shipping rate varies based on the price and weight of the product. orders are processed within 1-3 business days and shipping usually takes 3-5 business days via USPS. if you want expedited shipping, you can pay for priority shipping. orders cannot be canceled or changed once placed. if you enter the wrong shipping address, you will be charged for reshipping. if your package is marked as delivered or lost, please contact the carrier or file a claim with USPS.

we allow for returns within 14 days of delivery. the item must be in the same condition, unworn, unused, with tags. sale items are final sale. you will need to provide return shipping: 

Addelynn Brand

1492 Stoneykirk Road Pelham, Alabama 35124 

after receiving your order, we will send you store credit!

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